Reach Out
If you have questions, need assistance, or want to report an issue, we're here to help.
General Inquiries
For questions about the platform, how it works, or general support:
Email: [email protected]
Privacy and Data Requests
Account Issues
If you're experiencing problems with your account, login difficulties, or need help with account recovery, contact us at the support email above. Include your username and a description of the issue.
Technical Problems
Encountering bugs, errors, or technical difficulties? Let us know what happened, which game you were playing, and what browser or device you're using. This helps us identify and fix the problem faster.
Response Time
We typically respond within a few business days. Complex issues may take longer to resolve, but we'll keep you informed throughout the process.
If you're submitting a privacy-related request that requires identity verification, we may ask for additional information before processing it.